{"id":65916,"date":"2024-07-03T11:30:07","date_gmt":"2024-07-03T03:30:07","guid":{"rendered":"\/\/m.tapprz.com\/after-sales-service\/"},"modified":"2026-01-29T16:48:35","modified_gmt":"2026-01-29T08:48:35","slug":"after-sales-service","status":"publish","type":"page","link":"\/\/m.tapprz.com\/my\/my-account\/after-sales-service\/","title":{"rendered":"After-Sales Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"65916\" class=\"elementor elementor-65916 elementor-57359\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eff4462 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"eff4462\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-916e0e9\" data-id=\"916e0e9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fdef9b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fdef9b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-324e06b\" data-id=\"324e06b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b648aaf elementor-widget elementor-widget-heading\" data-id=\"b648aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personal Center Page<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ed0b56d\" data-id=\"ed0b56d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-94953d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94953d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cf80cd6\" data-id=\"cf80cd6\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-0cf3e0a siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"0cf3e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/\/m.tapprz.com\/my\/dashboard\/\"><svg>\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t\n\t\t<path \/>\n\t\t<path \/>\n\t\t<path \/>\n\t\n<\/svg>\nAccount Information<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-4f20891 siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"4f20891\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/\/m.tapprz.com\/int\/my\/dashboard\/messages\/\"><svg>\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t\n\t\t<path \/>\n\t\t<path \/>\n\t\n<\/svg>\nMessages<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-166b72a siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"166b72a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/\/m.tapprz.com\/int\/my\/dashboard\/product-registration\/\"><svg>\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t\n\t\t<path \/>\n\t\n<\/svg>\nProduct Registration<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-4d27022 siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"4d27022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/\/m.tapprz.com\/int\/my\/warranty-inquiry\/\"><svg>\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t\n\t\t<path \/>\n\t\t<path \/>\n\t\n<\/svg>\nWarranty Inquiry<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-1e7d570 active siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"1e7d570\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/\/m.tapprz.com\/int\/my\/dashboard\/after-sales-service\/\"><svg>\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t\n\t\t<path \/>\n\t\t<path \/>\n\t\t<path \/>\n\t\n<\/svg>\nafter-sales service<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-75a7b77 siglent-dashboard-option siglent-feature-toggle-calibration elementor-widget elementor-widget-heading\" data-id=\"75a7b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div 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\/>\n\t\n<\/svg>\nCalibration Status Inquiry<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-e203a81 siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"e203a81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/\/m.tapprz.com\/int\/my\/dashboard\/feedback\/\"><svg>\n\t\n\t\t\tCreated with Pixso.\n\t\n\t\n\t\t\n\t\t\t\n\t\t\n\t\n\t\n\t\t<path \/>\n\t\t<path \/>\n\t\t<path \/>\n\t\n<\/svg>\nFeedback &amp; Inquirie<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-section=\"siglent-manual-download\" class=\"elementor-element elementor-element-cfc49d6 siglent-dashboard-option elementor-widget elementor-widget-heading\" data-id=\"cfc49d6\" data-element_type=\"widget\" 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\/>\n\t\n<\/svg>\nLog out<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-512638f\" data-id=\"512638f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff725cc siglent-manual-download active siglent-resource-section elementor-widget elementor-widget-heading\" data-id=\"ff725cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">after-sales service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4d21e1 elementor-widget 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0.65)'\/%3E%3C\/svg%3E\");--gf-label-space-y-secondary: var(--gf-label-space-y-md-secondary);--gf-ctrl-border-color: #686e77;--gf-ctrl-size: var(--gf-ctrl-size-md);--gf-ctrl-label-color-primary: #112337;--gf-ctrl-label-color-secondary: #112337;--gf-ctrl-choice-size: var(--gf-ctrl-choice-size-md);--gf-ctrl-checkbox-check-size: var(--gf-ctrl-checkbox-check-size-md);--gf-ctrl-radio-check-size: var(--gf-ctrl-radio-check-size-md);--gf-ctrl-btn-font-size: var(--gf-ctrl-btn-font-size-md);--gf-ctrl-btn-padding-x: var(--gf-ctrl-btn-padding-x-md);--gf-ctrl-btn-size: var(--gf-ctrl-btn-size-md);--gf-ctrl-btn-border-color-secondary: #686e77;--gf-ctrl-file-btn-bg-color-hover: #EBEBEB;--gf-field-img-choice-size: var(--gf-field-img-choice-size-md);--gf-field-img-choice-card-space: var(--gf-field-img-choice-card-space-md);--gf-field-img-choice-check-ind-size: var(--gf-field-img-choice-check-ind-size-md);--gf-field-img-choice-check-ind-icon-size: var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style><div id='gf_4' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_4' id='gform_4' class='submission-dialog-aftersales-request-submitted' action='\/my\/wp-json\/wp\/v2\/pages\/65916#gf_4' data-formid='4' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_4' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_4_5\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Customer information registration (Required)<\/h3><\/div><div id=\"field_4_6\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half hide-required customer-info customer-info-left aftersales-customer-company gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_6'>Company Name\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_4_6' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_21\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half hide-required customer-info customer-info-right aftersales-customer-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_21'>Contact Email\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_21' id='input_4_21' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_4_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half hide-required customer-info customer-info-left aftersales-customer-phone gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1'>Contact Number\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_4_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half hide-required customer-info customer-info-right aftersales-customer-contact gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_2'>Contacts\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_4_2' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_8\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full hide-required customer-info customer-info-full customer-address aftersales-customer-address gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_8'>Sender address\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_4_8' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_9\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full hide-required customer-info customer-info-full customer-shipping-label aftersales-shipping-label gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_9'>Express delivery number (please make sure it is correct, so as to avoid missing or lost packages after sale)\uff1a<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_4_9' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_4_10\" class=\"gfield gfield--type-section gfield--input-type-section gsection display-description product-info-title field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Product information registration<\/h3><div class='gsection_description' id='gfield_description_4_10'>(If the product information cannot be found in the drop-down box, please fill in the product information manually.)<\/div><\/div><div id=\"field_4_1000\" class=\"gfield gfield--type-repeater field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='gfield_repeater_wrapper' data-max_items='0'><fieldset class='gfield_repeater gfield_repeater_container'>\n<legend class='gfield_label gform-field-label'><\/legend><div class=\"gfield_repeater_items\"><div class='gfield_repeater_item'><div class='gfield_repeater_cell'><div id=\"field_4_1012\" class=\"gfield gfield_valid gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1012[0]' id='input_4_1012-0' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='1' \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1001\" class=\"gfield gfield_valid gfield--type-select product-model registered-product-model hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1001-0'>Product Model (Required)<\/label><div class='ginput_container ginput_container_select'><select name='input_1001[0]' id='input_4_1001-0' class='gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected'><\/option><\/select><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1011\" class=\"gfield gfield_valid gfield--type-text product-model product-model-input field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1011-0'>Product Model (Required)<\/label><div class='ginput_container ginput_container_text'><input name='input_1011[0]' id='input_4_1011-0' type='text' value='' class=''      aria-invalid=\"false\"   \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1002\" class=\"gfield gfield_valid gfield--type-select serial-number registered-product-serial-number hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1002-0'>SN (Required)<\/label><div class='ginput_container ginput_container_select'><select name='input_1002[0]' id='input_4_1002-0' class='gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected'><\/option><\/select><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1003\" class=\"gfield gfield_valid gfield--type-text serial-number serial-number-input field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1003-0'>SN (Required)<\/label><div class='ginput_container ginput_container_text'><input name='input_1003[0]' id='input_4_1003-0' type='text' value='' class=''      aria-invalid=\"false\"   \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1004\" class=\"gfield gfield_valid gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1004-0'>Software Version<\/label><div class='ginput_container ginput_container_text'><input name='input_1004[0]' id='input_4_1004-0' type='text' value='' class=''      aria-invalid=\"false\"   \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1005\" class=\"gfield gfield_valid gfield--type-text field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1005-0'>Hardware Version<\/label><div class='ginput_container ginput_container_text'><input name='input_1005[0]' id='input_4_1005-0' type='text' value='' class=''      aria-invalid=\"false\"   \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1006\" class=\"gfield gfield_valid gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1006[0]' id='input_4_1006-0' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1007\" class=\"gfield gfield_valid gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1007[0]' id='input_4_1007-0' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1008\" class=\"gfield gfield_valid gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1008[0]' id='input_4_1008-0' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><div class='gfield_repeater_cell'><div id=\"field_4_1009\" class=\"gfield gfield_valid gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1009[0]' id='input_4_1009-0' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><div class='gfield_repeater_buttons'><button type='button' class='add_repeater_item gform-theme-button gform-theme-button--secondary gform-theme-button--size-sm  add_repeater_item_text' onclick='gformAddRepeaterItem(this)' onkeypress='gformAddRepeaterItem(this)'>Add Product<\/button><button type='button' class='remove_repeater_item gform-theme-button gform-theme-button--secondary gform-theme-button--size-sm remove_repeater_item_text' onclick='if(confirm(\"Are you sure you want to remove this item?\")){gformDeleteRepeaterItem(this)};' onkeypress='gformDeleteRepeaterItem(this)' style='visibility:hidden;'>Remove Product<\/button><\/div><\/div><\/div><\/fieldset><\/div><\/div><div id=\"field_4_24\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_24' id='input_4_24' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_25\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_25' id='input_4_25' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_26\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_26' id='input_4_26' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_27\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_27' id='input_4_27' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_13\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full aftersales-issue-description gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_13'>Detailed description of fault phenomena<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">\uff08Required\uff09<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_13' id='input_4_13' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_4_14\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full aftersales-images field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_4_14'>Upload pictures (only supporting jpg, png, pdf and jpeg formats, no more than 5, each no more than 5M).<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_4_14' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_4_14&quot;,&quot;container&quot;:&quot;gform_multifile_upload_4_14&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_4_14&quot;,&quot;filelist&quot;:&quot;gform_preview_4_14&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/m.tapprz.com\\\/my\\\/?gf_page=e7215d929462f83&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/m.tapprz.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/m.tapprz.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,png,pdf,jpeg&quot;}],&quot;max_file_size&quot;:&quot;5242880b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:4,&quot;field_id&quot;:14,&quot;_gform_file_upload_nonce_4_14&quot;:&quot;23f655fccc&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;5&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_4_14&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_4_14' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_4_14' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_4_14\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_4_14'>Accepted file types: jpg, png, pdf, jpeg, Max. file size: 5 MB, Max. files: 5.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_4_14'><\/ul> <div id='gform_preview_4_14' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_4_15\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full aftersales-video field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_4_15'>Upload video (only avi, mp4, mov formats are supported, no more than 20M).<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_4_15' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_4_15&quot;,&quot;container&quot;:&quot;gform_multifile_upload_4_15&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_4_15&quot;,&quot;filelist&quot;:&quot;gform_preview_4_15&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/m.tapprz.com\\\/my\\\/?gf_page=e7215d929462f83&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/m.tapprz.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/m.tapprz.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;avi,mp4,mov&quot;}],&quot;max_file_size&quot;:&quot;20971520b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:4,&quot;field_id&quot;:15,&quot;_gform_file_upload_nonce_4_15&quot;:&quot;b26af135f4&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;1&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_4_15&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_4_15' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_4_15' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_4_15\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_4_15'>Accepted file types: avi, mp4, mov, Max. file size: 20 MB, Max. files: 1.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_4_15'><\/ul> <div id='gform_preview_4_15' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_4_16\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full aftersales-special-requirements field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_16'>Special service requirements (not required)<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_16' id='input_4_16' class='textarea medium'      aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_4_1018\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-half gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><style>\n  .siglent-aftersales-request .request-form .gform_heading,\n  .siglent-aftersales-request .request-form .gfield_description,\n  .siglent-aftersales-request .request-form .hide-required .gfield_required,\n  .siglent-aftersales-request .request-form .gfield_html {\n    display: none;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .display-description\n    .gfield_description {\n    display: inherit;\n  }\n\n  .siglent-aftersales-request .request-form .gform_fields {\n    column-gap: 2.5rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_label,\n  .siglent-aftersales-request .request-form .gfield_label .gfield_required {\n    font-size: 1rem;\n    color: var(--siglent-primary-text-colour);\n    font-weight: 400;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_label {\n    margin-bottom: 0.625rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_description span {\n    flex-basis: 3rem;\n    flex-shrink: 0;\n    flex-grow: 0;\n    width: 3rem;\n  }\n\n  .siglent-aftersales-request .request-form .ginput_container input,\n  .siglent-aftersales-request .request-form .ginput_container select,\n  .siglent-aftersales-request .request-form .ginput_container textarea {\n    border: 1px solid var(--siglent-gray-line);\n    border-radius: 0;\n    box-shadow: none;\n    outline: none;\n  }\n\n  .siglent-aftersales-request .request-form .ginput_container input,\n  .siglent-aftersales-request .request-form .ginput_container select {\n    height: 2.875rem;\n    display: flex;\n    align-items: center;\n  }\n\n  .siglent-aftersales-request .request-form .ginput_container textarea {\n    height: 5.625rem;\n  }\n\n  .siglent-aftersales-request .request-form .gform_footer {\n    margin-top: 3.75rem;\n    position: relative;\n  }\n\n  .siglent-aftersales-request .request-form .gform_button {\n    font-size: 1rem !important;\n    color: #fff !important;\n    padding: 0.875rem 1.875rem !important;\n    background-color: var(--siglent-logo-orange) !important;\n    border-radius: 3.125rem !important;\n  }\n\n  .siglent-aftersales-request .request-form .gform_button:hover {\n    background-color: var(--siglent-logo-orange-solid-activated) !important;\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area,\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    width: 5rem !important;\n    height: 5rem !important;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: none !important;\n    border: none;\n    padding: 0;\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    border: 1px solid var(--siglent-gray-line) !important;\n    border-radius: 0 !important;\n    background-color: transparent !important;\n  }\n\n  .siglent-aftersales-request .request-form .feedback-video .gform_drop_area,\n  .siglent-aftersales-request\n    .request-form\n    .feedback-video\n    .gform_drop_area\n    button {\n    height: 5.625rem !important;\n    width: 10rem !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gform_drop_area\n    .gform_drop_instructions,\n  .siglent-aftersales-request .request-form .gform_drop_area::before {\n    display: none !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gfield_fileupload_progressbar_progress {\n    background-color: var(--siglent-logo-orange) !important;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio {\n    display: flex;\n    flex-direction: row;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio .gchoice {\n    display: flex;\n    flex-direction: row-reverse;\n    column-gap: 0.625rem;\n    align-items: center;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio .gfield-choice-input {\n    height: 0.875rem;\n    width: 0.875rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio .gform-field-label {\n    margin-left: 0;\n    font-size: 1rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio input::before {\n    background-color: var(--siglent-logo-orange);\n  }\n\n  \/* form specific *\/\n\n  .siglent-aftersales-request .request-form .gsection_title,\n  .siglent-aftersales-request .request-form .gfield--type-section {\n    margin: 0;\n    border: none;\n  }\n\n  .siglent-aftersales-request .request-form .product-info-title {\n    display: flex;\n    align-items: center;\n    column-gap: 1rem;\n  }\n\n  .siglent-aftersales-request .request-form .product-info-title h3 {\n    font-size: 1.5rem;\n    color: var(--siglent-primary-heading-colour);\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .product-info-title\n    .gsection_description {\n    font-size: 0.875rem;\n    color: var(--siglent-secondary-text-colour);\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area,\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    width: 5rem !important;\n    height: 5rem !important;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: none !important;\n    border: none;\n    padding: 0;\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    border: 1px solid var(--siglent-gray-line) !important;\n    border-radius: 0 !important;\n    background-color: transparent !important;\n  }\n\n  .siglent-aftersales-request .request-form .aftersales-video .gform_drop_area,\n  .siglent-aftersales-request\n    .request-form\n    .aftersales-video\n    .gform_drop_area\n    button {\n    height: 5.625rem !important;\n    width: 10rem !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gform_drop_area\n    .gform_drop_instructions,\n  .siglent-aftersales-request .request-form .gform_drop_area::before {\n    display: none !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gfield_fileupload_progressbar_progress {\n    background-color: var(--siglent-logo-orange) !important;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info {\n    height: 2.875rem;\n    position: relative;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info .gfield_label {\n    position: absolute;\n    top: 50%;\n    transform: translate(0, -50%);\n    font-size: 1rem;\n    color: #999;\n    margin: 0;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info input {\n    border: none;\n    border-bottom: 1px solid var(--siglent-gray-line);\n    padding-left: 5rem;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .customer-info.customer-address\n    input {\n    padding-left: 6rem;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .customer-info.customer-shipping-label\n    input {\n    padding-left: 24rem;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info.customer-info-left {\n    grid-column-start: 1;\n    grid-column-end: 6;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info.customer-info-right {\n    grid-column-start: 6;\n    grid-column-end: 11;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info-full {\n    grid-column-start: 1;\n    grid-column-end: 11;\n  }\n<\/style>\n<\/div><div id=\"field_4_1020\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-half gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><style>\n  .siglent-aftersales-request .request-form .gform_heading,\n  .siglent-aftersales-request .request-form .gfield_description,\n  .siglent-aftersales-request .request-form .hide-required .gfield_required,\n  .siglent-aftersales-request .request-form .gfield_html {\n    display: none;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .display-description\n    .gfield_description {\n    display: inherit;\n  }\n\n  .siglent-aftersales-request .request-form .gform_fields {\n    column-gap: 2.5rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_label,\n  .siglent-aftersales-request .request-form .gfield_label .gfield_required {\n    font-size: 1rem;\n    color: var(--siglent-primary-text-colour);\n    font-weight: 400;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_label {\n    margin-bottom: 0.625rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_description span {\n    flex-basis: 3rem;\n    flex-shrink: 0;\n    flex-grow: 0;\n    width: 3rem;\n  }\n\n  .siglent-aftersales-request .request-form .ginput_container input,\n  .siglent-aftersales-request .request-form .ginput_container select,\n  .siglent-aftersales-request .request-form .ginput_container textarea {\n    border: 1px solid var(--siglent-gray-line);\n    border-radius: 0;\n    box-shadow: none;\n    outline: none;\n  }\n\n  .siglent-aftersales-request .request-form .ginput_container input,\n  .siglent-aftersales-request .request-form .ginput_container select {\n    height: 2.875rem;\n    display: flex;\n    align-items: center;\n  }\n\n  .siglent-aftersales-request .request-form .ginput_container textarea {\n    height: 5.625rem;\n  }\n\n  .siglent-aftersales-request .request-form .gform_footer {\n    margin-top: 3.75rem;\n    position: relative;\n  }\n\n  .siglent-aftersales-request .request-form .gform_button {\n    font-size: 1rem !important;\n    color: #fff !important;\n    padding: 0.875rem 1.875rem !important;\n    background-color: var(--siglent-logo-orange) !important;\n    border-radius: 3.125rem !important;\n  }\n\n  .siglent-aftersales-request .request-form .gform_button:hover {\n    background-color: var(--siglent-logo-orange-solid-activated) !important;\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area,\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    width: 5rem !important;\n    height: 5rem !important;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: none !important;\n    border: none;\n    padding: 0;\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    border: 1px solid var(--siglent-gray-line) !important;\n    border-radius: 0 !important;\n    background-color: transparent !important;\n  }\n\n  .siglent-aftersales-request .request-form .feedback-video .gform_drop_area,\n  .siglent-aftersales-request\n    .request-form\n    .feedback-video\n    .gform_drop_area\n    button {\n    height: 5.625rem !important;\n    width: 10rem !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gform_drop_area\n    .gform_drop_instructions,\n  .siglent-aftersales-request .request-form .gform_drop_area::before {\n    display: none !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gfield_fileupload_progressbar_progress {\n    background-color: var(--siglent-logo-orange) !important;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio {\n    display: flex;\n    flex-direction: row;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio .gchoice {\n    display: flex;\n    flex-direction: row-reverse;\n    column-gap: 0.625rem;\n    align-items: center;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio .gfield-choice-input {\n    height: 0.875rem;\n    width: 0.875rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio .gform-field-label {\n    margin-left: 0;\n    font-size: 1rem;\n  }\n\n  .siglent-aftersales-request .request-form .gfield_radio input::before {\n    background-color: var(--siglent-logo-orange);\n  }\n\n  \/* form specific *\/\n\n  .siglent-aftersales-request .request-form .gsection_title,\n  .siglent-aftersales-request .request-form .gfield--type-section {\n    margin: 0;\n    border: none;\n  }\n\n  .siglent-aftersales-request .request-form .product-info-title {\n    display: flex;\n    align-items: center;\n    column-gap: 1rem;\n  }\n\n  .siglent-aftersales-request .request-form .product-info-title h3 {\n    font-size: 1.5rem;\n    color: var(--siglent-primary-heading-colour);\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .product-info-title\n    .gsection_description {\n    font-size: 0.875rem;\n    color: var(--siglent-secondary-text-colour);\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area,\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    width: 5rem !important;\n    height: 5rem !important;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    box-shadow: none !important;\n    border: none;\n    padding: 0;\n  }\n\n  .siglent-aftersales-request .request-form .gform_drop_area button {\n    border: 1px solid var(--siglent-gray-line) !important;\n    border-radius: 0 !important;\n    background-color: transparent !important;\n  }\n\n  .siglent-aftersales-request .request-form .aftersales-video .gform_drop_area,\n  .siglent-aftersales-request\n    .request-form\n    .aftersales-video\n    .gform_drop_area\n    button {\n    height: 5.625rem !important;\n    width: 10rem !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gform_drop_area\n    .gform_drop_instructions,\n  .siglent-aftersales-request .request-form .gform_drop_area::before {\n    display: none !important;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .gfield_fileupload_progressbar_progress {\n    background-color: var(--siglent-logo-orange) !important;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info {\n    height: 2.875rem;\n    position: relative;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info .gfield_label {\n    position: absolute;\n    top: 50%;\n    transform: translate(0, -50%);\n    font-size: 1rem;\n    color: #999;\n    margin: 0;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info input {\n    border: none;\n    border-bottom: 1px solid var(--siglent-gray-line);\n    padding-left: 8.5rem;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .customer-info.customer-address\n    input {\n    padding-left: 8rem;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .customer-info.customer-shipping-label {\n    margin-top: 1.25rem;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .customer-info.customer-shipping-label\n    .gfield_label {\n    max-width: 18.75rem;\n    top: 0;\n  }\n\n  .siglent-aftersales-request\n    .request-form\n    .customer-info.customer-shipping-label\n    input {\n    padding-left: 20rem;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info.customer-info-left {\n    grid-column-start: 1;\n    grid-column-end: 6;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info.customer-info-right {\n    grid-column-start: 6;\n    grid-column-end: 11;\n  }\n\n  .siglent-aftersales-request .request-form .customer-info-full {\n    grid-column-start: 1;\n    grid-column-end: 11;\n  }\n\n  @media (max-width: 768px) {\n    .siglent-aftersales-request\n      .request-form\n      .customer-info.customer-shipping-label {\n      margin-top: 3.75rem;\n    }\n  }\n<\/style>\n<\/div><div id=\"field_4_1016\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1016' id='input_4_1016' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='en_MY' \/><\/div><\/div><div id=\"field_4_1017\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_4_1017'>CAPTCHA<\/label><div id='input_4_1017' class='ginput_container ginput_recaptcha' data-sitekey='6LeQDewrAAAAAMrlh-pTmf__-CemRwkp1zJHzAtU'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/div><div id=\"field_4_999\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_999' id='input_4_999' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_3\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_3' id='input_4_3' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_19\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_19' id='input_4_19' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='salesforce-case-id' \/><\/div><\/div><div id=\"field_4_18\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_18' id='input_4_18' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_20\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_20' id='input_4_20' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='New' \/><\/div><\/div><div id=\"field_4_22\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_22' id='input_4_22' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='salesforce-request-body' \/><\/div><\/div><div id=\"field_4_23\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_23' id='input_4_23' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='salesforce-response-body' \/><\/div><\/div><div id=\"field_4_28\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>\n  (function ($) {\n    var SERIAL_NUMBER_MAX_LENGTH = 16;\n    var language = $(\"html\").attr(\"lang\");\n    var textEnterProductModel = \"Enter Product Model\";\n    var textSelectProductModel = \"Select Product Model\";\n    var textEnterSerialNumber = \"Enter Serial Number\";\n    var textSelectSerialNumber = \"Select Serial Number\";\n    var textPleaseSelect = \"Please select\";\n    var textFormError = \"Please check your input and correct them accordingly.\";\n    var textFormErrorDetails = {\n      COMPANY_EMPTY: \"Company cannot be empty\",\n      EMAIL_INVALID: \"Email address is invalid\",\n      PHONE_INVALID: \"Phone must be a valid China mainland mobile number\",\n      CONTACT_EMPTY: \"Contact cannot be empty\",\n      ADDRESS_EMPTY: \"Address cannot be empty\",\n      SHIPPING_LABEL_EMPTY: \"Shipping label cannot be empty\",\n      PRODUCT_MODEL_EMPTY: \"Product model cannot be empty\",\n      SERIAL_NUMBER_EMPTY: \"Serial number cannot be empty\",\n      SERIAL_NUMBER_INVALID:\n        \"Serial number must be within \" +\n        SERIAL_NUMBER_MAX_LENGTH +\n        \" characters\",\n      PROBLEM_EMPTY: \"Problem cannot be empty\",\n    };\n    switch (language) {\n      case \"zh-hans\":\n        textEnterProductModel = \"\u8f93\u5165\u578b\u53f7\";\n        textSelectProductModel = \"\u9009\u62e9\u578b\u53f7\";\n        textEnterSerialNumber = \"\u8f93\u5165\u5e8f\u5217\u53f7\";\n        textSelectSerialNumber = \"\u9009\u62e9\u5e8f\u5217\u53f7\";\n        textPleaseSelect = \"\u8bf7\u9009\u62e9\";\n        textFormError = \"\u8868\u5355\u8f93\u5165\u6709\u8bef\uff0c\u8bf7\u4fee\u6539\u540e\u63d0\u4ea4\u3002\";\n        textFormErrorDetails.COMPANY_EMPTY = \"\u516c\u53f8\u540d\u79f0\u4e0d\u80fd\u4e3a\u7a7a\";\n        textFormErrorDetails.EMAIL_INVALID = \"\u90ae\u7bb1\u4e0d\u5408\u6cd5\";\n        textFormErrorDetails.PHONE_INVALID = \"\u8054\u7cfb\u7535\u8bdd\u9700\u4e3a\u5408\u6cd5\u4e2d\u56fd\u5927\u9646\u624b\u673a\u53f7\u7801\";\n        textFormErrorDetails.CONTACT_EMPTY = \"\u8054\u7cfb\u4eba\u5458\u4e0d\u80fd\u4e3a\u7a7a\";\n        textFormErrorDetails.ADDRESS_EMPTY = \"\u5bc4\u4ef6\u4eba\u5730\u5740\u4e0d\u80fd\u4e3a\u7a7a\";\n        textFormErrorDetails.SHIPPING_LABEL_EMPTY = \"\u5feb\u9012\u5355\u53f7\u4e0d\u80fd\u4e3a\u7a7a\";\n        textFormErrorDetails.PRODUCT_MODEL_EMPTY = \"\u4ea7\u54c1\u578b\u53f7\u4e0d\u80fd\u4e3a\u7a7a\";\n        textFormErrorDetails.SERIAL_NUMBER_EMPTY = \"\u4ea7\u54c1\u5e8f\u5217\u53f7\u4e0d\u80fd\u4e3a\u7a7a\";\n        textFormErrorDetails.SERIAL_NUMBER_INVALID =\n          \"\u4ea7\u54c1\u5e8f\u5217\u53f7\u4e0d\u80fd\u8d85\u8fc7\" + SERIAL_NUMBER_MAX_LENGTH + \"\u4e2a\u5b57\u7b26\";\n        textFormErrorDetails.PROBLEM_EMPTY = \"\u6545\u969c\u63cf\u8ff0\u4e0d\u80fd\u4e3a\u7a7a\";\n        break;\n      default:\n        break;\n    }\n\n    gform.addFilter(\"gform_repeater_item_pre_add\", function (clone, item) {\n      window.loadProductRepeaterItem(clone);\n      return clone;\n    });\n\n    window.loadProductRepeaterItem = function ($repeaterItem) {\n      addProductModelSwitches($repeaterItem);\n      addSerialNumberSwitches($repeaterItem);\n      resetSerialNumberInputDisplay($repeaterItem);\n      addTextToEmptyOption($repeaterItem);\n      clearSerialNumberSelection($repeaterItem);\n      addProductModelSelectionListener($repeaterItem);\n    };\n\n    function addProductModelSwitches($repeaterItem) {\n      console.log(\"addProductModelSwitches\");\n      var $productModelSelect = $repeaterItem.find(\n        \".gfield.registered-product-model\"\n      );\n      var $productModelInput = $repeaterItem.find(\n        \".gfield.product-model-input\"\n      );\n      var $switchToInput = $(\n        $.parseHTML(\n          '<a class=\"switch-to-input product-model-switch\">' +\n            textEnterProductModel +\n            \"<\/a>\"\n        )\n      );\n      var $switchToSelect = $(\n        $.parseHTML(\n          '<a class=\"switch-to-select product-model-switch\">' +\n            textSelectProductModel +\n            \"<\/a>\"\n        )\n      );\n\n      if ($productModelSelect.find(\".switch-to-input\").length > 0) {\n        $productModelSelect.find(\".switch-to-input\").remove();\n      }\n      if ($productModelInput.find(\".switch-to-select\").length > 0) {\n        $productModelInput.find(\".switch-to-select\").remove();\n      }\n      \/\/ $productModelInput.find(\"label\").append($switchToSelect);\n      $productModelSelect.find(\"label\").append($switchToInput);\n\n      var $serialNumberSelect = $repeaterItem.find(\n        \".gfield.registered-product-serial-number\"\n      );\n      $switchToInput.on(\"click\", function () {\n        $productModelSelect.addClass(\"hidden\").find(\"select\").val(\"\");\n        $productModelInput.removeClass(\"hidden\").find(\"input\").val(\"\");\n        $serialNumberSelect.find(\"select\").val(\"\");\n        clearSerialNumberSelection($repeaterItem);\n      });\n      $switchToSelect.on(\"click\", function () {\n        $productModelSelect.removeClass(\"hidden\").find(\"select\").val(\"\");\n        $productModelInput.addClass(\"hidden\").find(\"input\").val(\"\");\n        $serialNumberSelect.find(\"select\").val(\"\");\n        clearSerialNumberSelection($repeaterItem);\n      });\n    }\n\n    function addSerialNumberSwitches($repeaterItem) {\n      console.log(\"addSerialNumberSwitches\");\n      var $serialNumberSelect = $repeaterItem.find(\n        \".gfield.registered-product-serial-number\"\n      );\n      var $serialNumberInput = $repeaterItem.find(\n        \".gfield.serial-number-input\"\n      );\n      var $switchToInput = $(\n        $.parseHTML(\n          '<a class=\"switch-to-input serial-number-switch\">' +\n            textEnterSerialNumber +\n            \"<\/a>\"\n        )\n      );\n      var $switchToSelect = $(\n        $.parseHTML(\n          '<a class=\"switch-to-select serial-number-switch\">' +\n            textSelectSerialNumber +\n            \"<\/a>\"\n        )\n      );\n\n      if ($serialNumberSelect.find(\".switch-to-input\").length > 0) {\n        $serialNumberSelect.find(\".switch-to-input\").remove();\n      }\n      if ($serialNumberInput.find(\".switch-to-select\").length > 0) {\n        $serialNumberInput.find(\".switch-to-select\").remove();\n      }\n      \/\/ $serialNumberInput.find(\"label\").append($switchToSelect);\n      $serialNumberSelect.find(\"label\").append($switchToInput);\n\n      $switchToInput.on(\"click\", function () {\n        $serialNumberSelect.addClass(\"hidden\").find(\"select\").val(\"\");\n        $serialNumberInput.removeClass(\"hidden\").find(\"input\").val(\"\");\n      });\n      $switchToSelect.on(\"click\", function () {\n        $serialNumberSelect.removeClass(\"hidden\").find(\"select\").val(\"\");\n        $serialNumberInput.addClass(\"hidden\").find(\"input\").val(\"\");\n      });\n    }\n\n    function resetSerialNumberInputDisplay($repeaterItem) {\n      $repeaterItem\n        .find(\".registered-product-serial-number\")\n        .addClass(\"hidden\");\n      $repeaterItem.find(\".serial-number-input\").removeClass(\"hidden\");\n    }\n\n    function addTextToEmptyOption($repeaterItem) {\n      $repeaterItem\n        .find('.product-model option[value=\"\"]')\n        .text(textPleaseSelect);\n      $repeaterItem\n        .find('.serial-number option[value=\"\"]')\n        .text(textPleaseSelect);\n    }\n\n    function clearSerialNumberSelection($repeaterItem) {\n      $repeaterItem.find(\".serial-number option\").each(function () {\n        if ($(this).val()) {\n          $(this).remove();\n        }\n      });\n    }\n\n    function addProductModelSelectionListener($repeaterItem) {\n      $repeaterItem\n        .find(\".gfield.product-model select\")\n        .on(\"change\", function () {\n          var selectedProductModel = this.value;\n          var $serialNumberSelect = $repeaterItem.find(\n            \".registered-product-serial-number select\"\n          );\n          var $serialNumberInput = $repeaterItem.find(\n            \".serial-number-input input\"\n          );\n          $serialNumberSelect\n            .val(\"\")\n            .find(\"option\")\n            .each(function () {\n              if ($(this).val()) {\n                $(this).remove();\n              }\n            });\n          $serialNumberInput.val(\"\");\n          if (selectedProductModel) {\n            console.log(\n              \"window.registeredProductsMap\",\n              window.registeredProductsMap\n            );\n            var serialNumbers =\n              window.registeredProductsMap[selectedProductModel];\n            if (!serialNumbers || serialNumbers.length === 0) {\n              console.log(\"no registered product\");\n              return;\n            }\n            serialNumbers.forEach(function (serialNumber) {\n              $serialNumberSelect.append(\n                '<option value=\"' +\n                  serialNumber +\n                  '\">' +\n                  serialNumber +\n                  \"<\/option>\"\n              );\n            });\n          }\n        });\n    }\n\n    window.validateAftersalesForm = function () {\n      function validate(rules) {\n        return rules\n          .map(function (rule) {\n            return rule();\n          })\n          .reduce(function (cur, inc) {\n            return cur && inc;\n          }, true);\n      }\n\n      var $companyName = $('#gform_wrapper_4 input[name=\"input_6\"]');\n      var $email = $('#gform_wrapper_4 input[name=\"input_21\"]');\n      var $phone = $('#gform_wrapper_4 input[name=\"input_1\"]');\n      var $contact = $('#gform_wrapper_4 input[name=\"input_2\"]');\n      var $address = $('#gform_wrapper_4 input[name=\"input_8\"]');\n      var $shippingLabel = $('#gform_wrapper_4 input[name=\"input_9\"]');\n      var $problem = $('#gform_wrapper_4 textarea[name=\"input_13\"]');\n      var $products = $(\"#gform_wrapper_4 .gfield_repeater_item\");\n\n      var errorDetails = [];\n      var isValid = validate([\n        function () {\n          var isCompanyValid = !!$companyName.val();\n          if (!isCompanyValid) {\n            $companyName.addClass(\"customer-input-error\");\n            console.warn(\"company name is empty\");\n            errorDetails.push(textFormErrorDetails.COMPANY_EMPTY);\n          } else {\n            $companyName.removeClass(\"customer-input-error\");\n          }\n          return isCompanyValid;\n        },\n        function () {\n          var isEmailValid = \/^[\\w-\\.]+@([\\w-]+\\.)+[\\w-]{2,4}$\/.test(\n            $email.val()\n          );\n          if (!isEmailValid) {\n            $email.addClass(\"customer-input-error\");\n            console.warn(\"email is invalid\");\n            errorDetails.push(textFormErrorDetails.EMAIL_INVALID);\n          } else {\n            $email.removeClass(\"customer-input-error\");\n          }\n          return isEmailValid;\n        },\n        function () {\n          var isPhoneValid = \/^1[0-9]{10}$\/.test($phone.val());\n          if (!isPhoneValid) {\n            $phone.addClass(\"customer-input-error\");\n            console.warn(\"phone is invalid\");\n            errorDetails.push(textFormErrorDetails.PHONE_INVALID);\n          } else {\n            $phone.removeClass(\"customer-input-error\");\n          }\n          return isPhoneValid;\n        },\n        function () {\n          var isContactValid = !!$contact.val();\n          if (!isContactValid) {\n            $contact.addClass(\"customer-input-error\");\n            console.warn(\"contact is empty\");\n            errorDetails.push(textFormErrorDetails.CONTACT_EMPTY);\n          } else {\n            $contact.removeClass(\"customer-input-error\");\n          }\n          return isContactValid;\n        },\n        function () {\n          var isAddressValid = !!$address.val();\n          if (!isAddressValid) {\n            $address.addClass(\"customer-input-error\");\n            console.warn(\"address is empty\");\n            errorDetails.push(textFormErrorDetails.ADDRESS_EMPTY);\n          } else {\n            $address.removeClass(\"customer-input-error\");\n          }\n          return isAddressValid;\n        },\n        function () {\n          var isShippingLabelValid = !!$shippingLabel.val();\n          if (!isShippingLabelValid) {\n            $shippingLabel.addClass(\"customer-input-error\");\n            console.warn(\"shipping label is empty\");\n            errorDetails.push(textFormErrorDetails.SHIPPING_LABEL_EMPTY);\n          } else {\n            $shippingLabel.removeClass(\"customer-input-error\");\n          }\n          return isShippingLabelValid;\n        },\n        function () {\n          var isProductValid = true;\n          $products.each(function (index) {\n            var $productModelSelect = $(this).find(\n              'select[name=\"input_1001[' + index + ']\"]'\n            );\n            var $productModelInput = $(this).find(\n              'input[name=\"input_1011[' + index + ']\"]'\n            );\n            var $serialNumberSelect = $(this).find(\n              'select[name=\"input_1002[' + index + ']\"]'\n            );\n            var $serialNumberInput = $(this).find(\n              'input[name=\"input_1003[' + index + ']\"]'\n            );\n            var selectedProductModel = $productModelSelect\n              .find(\":selected\")\n              .val();\n            var enteredProductModel = $productModelInput.val();\n            var selectedSerialNumber = $serialNumberSelect\n              .find(\":selected\")\n              .val();\n            var enteredSerialNumber = $serialNumberInput.val();\n\n            if (!selectedProductModel && !enteredProductModel) {\n              isProductValid = false;\n              console.warn(\"product model is empty\");\n              errorDetails.push(textFormErrorDetails.PRODUCT_MODEL_EMPTY);\n              if ($productModelSelect.parent().parent().hasClass(\"hidden\")) {\n                $productModelInput.addClass(\"product-input-error\");\n              } else {\n                $productModelSelect.addClass(\"product-input-error\");\n              }\n            } else {\n              $productModelSelect.removeClass(\"product-input-error\");\n              $productModelInput.removeClass(\"product-input-error\");\n            }\n\n            if (!selectedSerialNumber && !enteredSerialNumber) {\n              isProductValid = false;\n              console.warn(\"serial number is empty\");\n              errorDetails.push(textFormErrorDetails.SERIAL_NUMBER_EMPTY);\n              if ($serialNumberSelect.parent().parent().hasClass(\"hidden\")) {\n                $serialNumberInput.addClass(\"product-input-error\");\n              } else {\n                $serialNumberSelect.addClass(\"product-input-error\");\n              }\n            } else if (\n              (selectedSerialNumber &&\n                selectedSerialNumber.length > SERIAL_NUMBER_MAX_LENGTH) ||\n              (enteredSerialNumber &&\n                enteredSerialNumber.length > SERIAL_NUMBER_MAX_LENGTH)\n            ) {\n              isProductValid = false;\n              console.warn(\n                \"serial number length is over\",\n                SERIAL_NUMBER_MAX_LENGTH\n              );\n              errorDetails.push(textFormErrorDetails.SERIAL_NUMBER_INVALID);\n              if ($serialNumberSelect.parent().parent().hasClass(\"hidden\")) {\n                $serialNumberInput.addClass(\"product-input-error\");\n              } else {\n                $serialNumberSelect.addClass(\"product-input-error\");\n              }\n            } else {\n              $serialNumberSelect.removeClass(\"product-input-error\");\n              $serialNumberInput.removeClass(\"product-input-error\");\n            }\n          });\n          return isProductValid;\n        },\n        function () {\n          var isProblemValid = !!$problem.val();\n          if (!isProblemValid) {\n            $problem.addClass(\"product-input-error\");\n            console.warn(\"problem is empty\");\n            errorDetails.push(textFormErrorDetails.PROBLEM_EMPTY);\n          } else {\n            $problem.removeClass(\"product-input-error\");\n          }\n          return isProblemValid;\n        },\n      ]);\n      if (!isValid) {\n        \/\/ alert(textFormError + \"\\n\\n\" + errorDetails.join(\"\\n\"));\n        $(\"#modal-form-submit-fail\").modal({\n          showClose: false,\n          closeExisting: false,\n        });\n        $([document.documentElement, document.body]).animate({\n          scrollTop:\n            $(\".siglent-aftersales-request\").offset().top -\n            $(\".main-header\").height() -\n            20,\n        });\n      } else {\n        $(\".siglent-form-submit-spinner-wrapper\").addClass(\"active\");\n      }\n      return isValid;\n    };\n  })(jQuery);\n<\/script>\n<\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield--input-type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_998\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><script>window.registeredProductsMap = [];<\/script><\/div><div id=\"field_4_1013\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1013' id='input_4_1013' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1014\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1014' id='input_4_1014' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><div id=\"field_4_1015\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_1015' id='input_4_1015' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='' \/><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type=\"submit\" id=\"gform_submit_button_4\" class=\"gform_button button\" onclick='if (typeof window.validateAftersalesForm === \"function\") { return window.validateAftersalesForm(); }' data-submission-type=\"submit\" value=\"Submit\"> <input type='hidden' name='gform_ajax' value='form_id=4&amp;title=&amp;description=&amp;tabindex=0&amp;theme=orbital&amp;hash=743b7ab35f4ff966a51889e0df3788fc' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_4' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_4' id='gform_theme_4' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_4' id='gform_style_settings_4' value='' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_4' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='4' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_4' value='WyJbXSIsImEwNjZjMDE5ODFkZTIwNjU3OWUyZjdkNjE2Y2MzZTRlIl0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_4' id='gform_target_page_number_4' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_4' id='gform_source_page_number_4' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='locale=en_MY' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_4' value='' \/>\n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_4' id='gform_ajax_frame_4' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 4, '\/\/m.tapprz.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false 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jQuery(document).scrollTop(jQuery('#gform_wrapper_4').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_4').val();gformInitSpinner( 4, '\/\/m.tapprz.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery(document).trigger('gform_page_loaded', [4, current_page]);window['gf_submitting_4'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_4').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_4').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [4]);window['gf_submitting_4'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_4').text());}else{jQuery('#gform_4').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"4\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_4\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_4\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_4\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 4, current_page );            if ( visibilityTestDiv ) {                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         <\/desc>\n                        <defs \/>\n                        <path id=\"\u77e2\u91cf 4\" d=\"M12.5 0.5L0.5 12.5\" stroke=\"#666666\" stroke-opacity=\"1.000000\"\n                            stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                        <path id=\"\u77e2\u91cf 5\" d=\"M12.5 12.5L0.5 0.5\" stroke=\"#666666\" stroke-opacity=\"1.000000\"\n                            stroke-width=\"1.000000\" stroke-linecap=\"round\" \/>\n                    <\/svg>\n                <\/a>\n                <svg class=\"success-tick\" width=\"100.000000\" height=\"100.000000\" viewBox=\"0 0 100 100\" fill=\"none\"\n                    xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\n                    <desc>\n                        Created with Pixso.\n                    <\/desc>\n                    <defs>\n                        <clipPath id=\"clip2036_14858\">\n                            <rect 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<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17f7345 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17f7345\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-db3dad1\" data-id=\"db3dad1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b6359e elementor-widget elementor-widget-html\" data-id=\"0b6359e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>(function ($) {\n        var plusHtml = '<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/\u77e2\u91cf-2.png\"\/>';\n        var uploadHtml = '<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/\u4e0a\u4f20.png\"\/>';\n        $(document).ready(function () {\n            $('.aftersales-images .gform_drop_area button').html(plusHtml);\n            $('.aftersales-video .gform_drop_area button').html(uploadHtml);\n        });\n    })(jQuery);\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Personal Center Page Created with Pixso. Account Information Created with Pixso. Messages Created with Pixso. Product Registration Created with Pixso. Warranty Inquiry Created with Pixso. after-sales service Created with Pixso. Request Calibration Service Created with Pixso. Calibration Status Inquiry Created with Pixso. Feedback &amp; Inquirie Created with Pixso. My Events Created with Pixso. Log out [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":65944,"menu_order":998,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-65916","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>After-Sales Service - Siglent Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/\/m.tapprz.com\/my\/my-account\/after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales Service - Siglent Website\" \/>\n<meta property=\"og:description\" content=\"Personal Center Page Created with Pixso. 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