{"id":65670,"date":"2024-07-24T10:36:59","date_gmt":"2024-07-24T02:36:59","guid":{"rendered":"\/\/m.tapprz.com\/forgotten-password\/"},"modified":"2026-01-28T15:35:18","modified_gmt":"2026-01-28T07:35:18","slug":"forgotten-password","status":"publish","type":"page","link":"\/\/m.tapprz.com\/my\/forgotten-password\/","title":{"rendered":"forgotten password?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"65670\" class=\"elementor elementor-65670 elementor-36855\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-606e8e4 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"606e8e4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e810790\" data-id=\"e810790\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-57d6387 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57d6387\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-04247f5\" data-id=\"04247f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1082ce3\" data-id=\"1082ce3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a687e60 elementor-widget elementor-widget-heading\" data-id=\"a687e60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reset Password<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7ccd2 elementor-widget elementor-widget-text-editor\" data-id=\"ba7ccd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPlease enter your registered cell phone number or email address\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61b9039 elementor-widget elementor-widget-html\" data-id=\"61b9039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.reset-pass-input {\n    width: 100%;\n    height: 5rem;\n    border: 1px solid var(--siglent-gray-line);\n    padding-left: 1.25rem;\n    outline: none;\n  }\n  .otp-wrapper {\n    margin-top: 1.875rem;\n    display: flex;\n  }\n  .otp-wrapper .reset-password-input {\n    border-right: none;\n  }\n  .request-otp {\n    flex-basis: 10rem;\n    flex-grow: 0;\n    flex-shrink: 0;\n    border-radius: 0;\n    border: 1px solid var(--siglent-gray-line);\n    background: none;\n    font-size: 1rem;\n    color: #999;\n    cursor: pointer;\n    outline: none;\n  }\n  .request-otp:disabled {\n    cursor: not-allowed;\n  }\n  .reset-pass-err {\n    color: #f00;\n  }\n\n  @media (max-width: 1440px) {\n    h1.elementor-heading-title {\n      font-size: 2.375rem !important;\n    }\n  }\n  @media (max-width: 1200px) {\n    h1.elementor-heading-title {\n      font-size: 1.875rem !important;\n    }\n  }\n  @media (max-width: 980px) {\n    h1.elementor-heading-title {\n      font-size: 1.625rem !important;\n    }\n  }\n  @media (max-width: 768px) {\n    .reset-pass-input {\n      height: 2.5rem;\n    }\n    .request-otp {\n      padding: 0;\n      flex-basis: 8rem;\n    }\n  }\n<\/style><form id=\"reset-pass-otp-verify-form\" method=\"POST\" action=\"\/reset-password\/\"><input\n    type=\"text\"\n    class=\"reset-pass-input\"\n    name=\"phone-no-area-code-or-email\"\n    id=\"phone-no-area-code-or-email\"\n  \/><input type=\"hidden\" name=\"phone\" id=\"phone\" \/><input type=\"hidden\" name=\"email\" id=\"email\" \/><div class=\"phone-or-email-error reset-pass-err\"><\/div><div class=\"otp-wrapper\"><input\n      type=\"text\"\n      maxlength=\"6\"\n      class=\"reset-pass-input\"\n      name=\"otp\"\n      id=\"otp\"\n    \/><button class=\"request-otp\">\u83b7\u53d6\u9a8c\u8bc1\u7801<\/button><\/div><div class=\"otp-error reset-pass-err\"><\/div><\/form><script>(function ($) {\n    var PHONE_AREA_CODE_CN = \"+86\";\n\n    function isPhoneValid(phone) {\n      return \/^\\d+$\/.test(phone);\n    }\n\n    function isEmailValid(email) {\n      return \/^[-!#$%&'*+\\\/0-9=?A-Z^_a-z{|}~](\\.?[-!#$%&'*+\\\/0-9=?A-Z^_a-z`{|}~])*@[a-zA-Z0-9](-*\\.?[a-zA-Z0-9])*\\.[a-zA-Z](-?[a-zA-Z0-9])+$\/.test(\n        email\n      );\n    }\n\n    function isOtpValid(otp) {\n      return \/^\\d{6}$\/.test(otp);\n    }\n\n    $(document).ready(function () {\n      var $phoneOrEmailError = $(\".phone-or-email-error\");\n      var $otpError = $(\".otp-error\");\n\n      $(\".request-otp\").on(\"click\", function (e) {\n        e.preventDefault();\n        var $this = $(this);\n        $this.attr(\"disabled\", \"true\");\n        $phoneOrEmailError.text(\"\");\n        $otpError.text(\"\");\n        var phoneOrEmail = $(\"#phone-no-area-code-or-email\").val();\n        var isValidPhoneNumber = isPhoneValid(phoneOrEmail);\n        var isValidEmailAddress = isEmailValid(phoneOrEmail);\n        if (!isValidPhoneNumber && !isValidEmailAddress) {\n          console.log(\"invalid phone or email\", phoneOrEmail);\n          $phoneOrEmailError.text(\"\u8bf7\u8f93\u5165\u6b63\u786e\u7684\u624b\u673a\u53f7\u7801\u6216\u7535\u5b50\u90ae\u7bb1\uff01\");\n          $this.removeAttr(\"disabled\");\n          return;\n        }\n        var target = isValidPhoneNumber\n          ? PHONE_AREA_CODE_CN + phoneOrEmail\n          : phoneOrEmail;\n        var channel = isValidPhoneNumber ? \"phone\" : \"email\";\n        $.ajax({\n          type: \"POST\",\n          url: \"\/wp-json\/siglent\/v1\/otp\/request\/\",\n          data: JSON.stringify({\n            target,\n            channel,\n            fromPage: \"password-reset\",\n          }),\n          contentType: \"application\/json; charset=utf-8\",\n          dataType: \"json\",\n          success: function (data) {\n            console.log(\"otp request success\", data);\n            var countdownSeconds = 60;\n            var otpCountdownInterval = setInterval(function () {\n              $this.text(\"\u91cd\u65b0\u53d1\u9001\uff08\" + --countdownSeconds + \"\u79d2\uff09\");\n              if (countdownSeconds === 0) {\n                clearInterval(otpCountdownInterval);\n                $this.text(\"\u83b7\u53d6\u9a8c\u8bc1\u7801\").removeAttr(\"disabled\");\n              }\n            }, 1000);\n          },\n          error: function (err) {\n            console.warn(\"otp request error\", err);\n            $this.removeAttr(\"disabled\");\n          },\n        });\n      });\n\n      $(\".next-go-reset-pass\").on(\"click\", function (e) {\n        e.preventDefault();\n        var phoneOrEmail = $(\"#phone-no-area-code-or-email\").val();\n        var isValidPhoneNumber = isPhoneValid(phoneOrEmail);\n        var isValidEmailAddress = isEmailValid(phoneOrEmail);\n        var otp = $(\"#otp\").val();\n        if (!isValidPhoneNumber && !isValidEmailAddress) {\n          console.log(\"invalid phone or email\", phoneOrEmail);\n          $phoneOrEmailError.text(\"\u8bf7\u8f93\u5165\u6b63\u786e\u7684\u624b\u673a\u53f7\u7801\u6216\u90ae\u7bb1\uff01\");\n          return;\n        }\n        if (!isOtpValid(otp)) {\n          console.log(\"invalid otp\", otp);\n          $otpError.text(\"\u8bf7\u8f93\u5165\u6b63\u786e\u7684\u9a8c\u8bc1\u7801\uff01\");\n          return;\n        }\n        if (isValidPhoneNumber) {\n          $(\"#phone\").val(PHONE_AREA_CODE_CN + phoneOrEmail);\n        } else {\n          $(\"#email\").val(phoneOrEmail);\n        }\n        $(\"#reset-pass-otp-verify-form\").submit();\n      });\n    });\n  })(jQuery);\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fa7761 elementor-align-justify next-go-reset-pass elementor-widget elementor-widget-button\" data-id=\"5fa7761\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">the next step<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c8460 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"63c8460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edca11c elementor-widget elementor-widget-text-editor\" data-id=\"edca11c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tProblems logging in? Please contact Market@siglent.com \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reset Password Please enter your registered cell phone number or email address \u83b7\u53d6\u9a8c\u8bc1\u7801 the next step Problems logging in? Please contact Market@siglent.com<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":950,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-65670","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>forgotten password? - Siglent Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/\/m.tapprz.com\/my\/forgotten-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"forgotten password? - Siglent Website\" \/>\n<meta property=\"og:description\" content=\"Reset Password Please enter your registered cell phone number or email address \u83b7\u53d6\u9a8c\u8bc1\u7801 the next step Problems logging in? 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